I registered a new vClient, but did not receive a password notification email.

NTT Communications' support information. This page shows frequently asked questions on Arcstar Universal One Virtual in detail. I registered a new vClient, but did not receive a password notification

Which address should I set for 'Access List' of vCore, a global IP address or private IP address?

NTT Communications' support information. This page shows frequently asked questions on Arcstar Universal One Virtual in detail. Which address should I set for "Access List" of vCore, a global IP addre

When trying to add a destination UserNetwork, the message 'The address is incorrect' is displayed.

NTT Communications' support information. This page shows frequently asked questions on Arcstar Universal One Virtual in detail. When trying to add a destination UserNetwork, the message "The address i

Can I view the history of ID additions/deletions, moves of vClient groups, etc.?

NTT Communications' support information. This page shows frequently asked questions on Arcstar Universal One Virtual in detail. Can I view the history of ID additions/deletions, moves of vClient group

What do I do if I forgot the password for vClient?

NTT Communications' support information. This page shows frequently asked questions on Arcstar Universal One Virtual in detail. What do I do if I forgot the password for vClient? If you changed the or

Do I need to apply for the use of Business Portal?

NTT Communications' support information. This page shows frequently asked questions on Arcstar Universal One Virtual in detail. Do I need to apply for the use of Business Portal? Yes, you need to requ

When trying to delete a destination UserNetWork, the message 'A communication error occurred' appears and I cannot delete it.

NTT Communications' support information. This page shows frequently asked questions on Arcstar Universal One Virtual in detail. When trying to delete a destination UserNetWork, the message "A communic

I set vClient to 'Disable,' but it became 'Closed'.

NTT Communications' support information. This page shows frequently asked questions on Arcstar Universal One Virtual in detail. I set vClient to "Disable," but it became "Closed". When we restart vCor

[#39] I set vCore to 'Stopping,' but it became 'Starting'.

NTT Communications' support information. This page shows frequently asked questions on Arcstar Universal One Virtual in detail. [#39] I set vCore to "Stopping," but it became "Starting". When we resta

When trying to add a destination UserNetWork, the message 'An error occurs. Please try again. Error code: 502' is displayed.

NTT Communications' support information. This page shows frequently asked questions on Arcstar Universal One Virtual in detail. When trying to add a destination UserNetWork, the message "An error occu